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Post by account_disabled on Dec 25, 2023 9:31:00 GMT
Number of praises on the Internet. Thanking your customers who took the time to share this type of feedback only reinforces this feeling of trust and transparency among your prospects. your customer awareness and reassures you. As you will have understood even reviews submitted spontaneously are important for your store. Ebook-img Guide Everything you need to know Email Marketing List about satisfaction surveys Your practical guide to everything you need to know about satisfaction surveys Download it for free fusee-guestsuiteastroguestastroguest logo What performance indicators should you follow to manage your strategy Online publication of reviews from your consumers provides you with both quantitative and qualitative information. Ad whether they are spontaneous or requested Quantitative information that assesses your brand reputation The percentage of negative reviews vs. the percentage of positive reviews The overall rating and number of stars traditionally to The frequency of publication of comments and notes Qualitative information which validates or not the actions implemented Monitoring the evolution of comments after a change of service or product Counting thanks following a change of offer Internally.
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